Sunday, September 20, 2009

Shopping Cart obliterated without ...

Is there any way you can help me? Is there anyway a text list of some kind of what was in my shopping cart can be retrieved and emailed to me? This is a major business mistake and a bad decision by Apple.

I am completely saddened and angry. I upgraded to Itunes 9.0 and there was absolutely NO (zero) warning that by doing so I would lose contents of my "shopping cart". I am a good ITunes customer and I have literally spent many hours scouring your service for songs and albums I wished to buy when I could afford to. My shopping cart contained about 5 dozen songs and albums I have intended to purchase when I had the means. Now without warning this shopping cart list has been obliterated with no forewarning to me from Apple when I upgraded to ITunes 9. Not only have you angered a customer beyond belief, you have lost out on songs and albums I would have purchased in the near future. I have no desire to spend hours again to compile this list.

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