Saturday, October 31, 2009

Kasperksy AntiVirus breaks AirPort ...

After upgrading to Windows 7, installing the current version of Kaspersky AV (2010) and current version of iTunes (9.0.1), iTunes seemed to work fine with one exception: I could no longer connect to my AirPort Express device from within iTunes. After upgrading to 9.0.2 (with official Windows 7 support) no change was noticed. Apple's wireless multimedia support group was absolutely worthless, taking no responsibility at all for troubleshooting the issue other than to reinstall iTunes. I did my own troubleshooting, and determined that Kaspersky AV's Web AntiVirus portion of their product was the culprit. I added iTunes.exe as a trusted application in the Threats and Exclusions section of the Options menu, checking the "scan network traffic" exclusion, and iTunes can now see the AirPort Express once again. According to Kaspersky, this exclusion will be added to the next signature update.

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