Monday, July 26, 2010

Wrong product in item listing

I did a BIN for a Febreze Luminaries Kit and Refills- that was the title and the description in her tag. I should have looked closer at the picture, because I was sent coupons for a different product. I was sent what was in the picture, but the item listing says Luminaries Kit and REFILLS- not Kit and Reed Diffusers. I feel misled. It was part my mistake also, as I should have looked closer, but the bottom coupon was a little more difficult to read and her entire page said REFILLS. Did I mess up? Here is the item listing- Link|||link says the listing is gone. if that's so , maybe seller messed up. contact the seller. then if they are as helpfull as you want , then no feedback might be best. if they don't respond or help, then negative feedback and all 1's is what might help them learn.|||Was it this one? Link WARNING!! Listing with MUSIC!|||Yes it was! Thank you. I never have my volume up (I have a 2mth old) so I guess I never knew it had music. That's the listing though. . see how it says Refills? I suppose I "assumed" refills meant the Luminaries refills, not a totally different coupon as described. The picture is correct, the description and title listing is not.|||"I should have looked closer at the picture, because I was sent coupons for a different product. I was sent what was in the picture, but the item listing says Luminaries Kit and REFILLS- not Kit and Reed Diffusers. " I think the OP knew these were coupons, that is not the issue. I believe the issue is the photo and the description , don't match. OP was sent what was in the photo, not what was stated in the description. There should not be conflicting information in the listing,such as a photo of one product and the description is for an entirely different item. Selling practices policy Link Honestly, that is one of the more obnoxious listings I have seen/heard recently. Not real easy to read.|||

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